What can you expect from the hospitality industry?

Hospitality industry is a vast segment operating globally both in terms of business and opportunities. So, people around the globe bring forth their levels of professionalism to serve the guest and provide them with an intangible product in terms of hospitality and service. Hospitality management involves overseeing the administrative tasks of a hotel.

To be precise, one will have a glimpse over the things one can expect while entering into the industry because in our country people are still unaware of the technicality with which a hotelier works and his attributes lead him to amalgamate a true sense of hard work and smart work.

Working as a hospitality professional either in Airlines, cruise or a Hotel, an individual experiences an overall personality development. Discipline and integrity are the major attributes possessed by a hospitality professional as we are working in people’s industry and we need to be prudent while taking actions. The profession itself changes one’s overall thought process because we work at the front for the guest.

Hospitality is not a convoluted concept though it is industrious in its own way. It’s certainly not your typical day job—after all, many hotels are open around the clock, and the busiest times are in the evening when most guests are checking in and ordering room service.

As a hospitality manager, you probably work odd hours and often be on-call to handle situations as they arise. It can be stressful, and it’s not ideal if you’re looking for a 9-to-5 job.

Let's discuss what you can do while working in this industry.

You make people’s day

Whether you’re a concierge in a hotel, or a kitchen as a chef, working behind the scenes, or even if you’re involved in the management of a hospitality business, every time you come into work you’re making someone’s day that little bit better. Your business is all about people and you every action you do is laudable if the guest is happy.

It’s creative and enthralling

Being a people-oriented industry, hospitality is creative. You are creating a product for people — be that food, drink, or an experience — and there’s always scope to come up with new ways of making it more enjoyable for your customers. You can embellish your service with your skills and fulfil guests requests anticipating their needs.

It works beyond global boundaries

Every country in the world has a hospitality industry, and the skills you learn here are readily transferable, meaning that a career in hospitality can very easily be the key to discovering new countries, new culture and new people. You can enhance your skills, and work with probity and can earn well. Hospitality has more proclivity towards being professional and guest-oriented and that is the standard of our operation all over the world.

Enormous scope

It is such the enormous scope within the hospitality industry that there’s never any need for you to get stuck in one niche. You could work under various job profiles within the industry be it a front office executive or a sales executive, all depends on your skills and potential. Your growth can never be dormant because of the wide scope that this industry provides.

You can take on early responsibility

Just as there is the potential for rapid horizontal movement, you can also make your way up the ladder very quickly in hospitality. If you work hard, acquire your qualifications, get on with customers and colleagues and show initiative, very soon, you’ll find yourself in a senior position managing people and projects.

Great perks

In hospitality things are different. After all, we’re here to help our customers have fun, so we can also make sure we share some of that fun with each other in the form of employee perks. Sharing selfies with celebrities and serving the various delegates and state heads can make your day.

Great atmosphere

In any workplace, there are always colleagues you don’t get on with, and one or two who are a bit unfriendly, but the good news is that not many works in hospitality. We don’t hire people who are unfriendly to our customers, which is why the hospitality industry contains some of the most vibrant, lively and fun people you’ll ever meet.

It pays you well.

 Your salary will depend on several factors. Your experience will come into play, as will your education. A degree in hospitality or hotel management can give you an edge, but a lack of one doesn’t preclude you from securing a good salary. As we discussed above that a true hotelier should always have the crisp knowledge of everything happening inside a hotel, either we talk about front office, service or the kitchen.

By:- Yash Gupta